American Airlines Platinum Desk

Is a major united states based airline operating an extensive international and domestic network and is the world s largest airline by fleet size and revenue and the second most by number of destinations only after united airlines. In his particular case his cell phone number isn t listed in his aadvantage profile. American airlines reserves the right to change the aadvantage program exclusive offers and its terms and conditions at any time without notice and to end the aadvantage program with six months notice.

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So when he calls the american airlines executive platinum desk he s prompted to state his aadvantage number.

American airlines platinum desk. Platinum status is the second lowest tier in the program and offers complimentary auto requested upgraded 48 hour upgrade window 60 elite mileage bonus complimentary main cabin extra and preferred seats. They d find reasons to waive change fees even when it wasn t necessary. Once he does the phone system directs his call to the aadvantage customer service desk instead of the executive platinum desk. Whether there s a problem with your reservation you need to check flight status check in or even buy a new airline ticket the representatives at american airlines customer service are there to assist reachable by phone or online customer care providers are the resource for travelers needing last minute changes to their itinerary use miles and even get recommendations on cars hotels.

Eqms don t include class of service bonus miles elite bonuses other participant miles any other aadvantage. It just makes me realize the degree to which this isn t the american airlines i knew 5 10 years ago. Welcome to aadvantage platinum. Back when american had a dedicated executive platinum desk in tucson the agents were the best in the industry.

I m not suggesting american should still do that. To calculate final eqms earned the multiplier for airline and booking code flown is applied to this base. Aadvantage members have a base of 500 eqms for flights under 500 miles on american and oneworld airlines 250 eqms for flights under 500 miles on basic economy fares. Payment options airpass opens another site in a new window that may not meet accessibility guidelines on business opens another site in a new window that may not meet accessibility guidelines contact gift card support opens another site in a new window that may not meet accessibility guidelines.

I was scheduled to fly out of lga to mia for a day. In the american airlines aadvantage program there are 4 levels of elite status. American airlines aadvantage pre consolidation with usair ridiculous aa platinum desk customer service i just wanted people to be aware of this. Leave the 8th and return today.

I had a meeting to attend but seeing this blizzard approaching i was able to cancel.