Hotel Front Desk Resume
Kept records of occupied rooms and guests accounts.
Hotel front desk resume. Tasks typically involve checking in and checking out guests taking reservations and answering any questions guests may have. Welcomed guests upon entry to the hotel assisted with check in and check out. In addition the ability to multitask accurately handle money coordinate with a diverse team and handle data entry and record keeping tasks are. Friendly and professional demeanor front desk receptionist with the desire to help others.
Hotel front desk agent resume examples samples adhere to guest service requirement listed above this is a uniformed position which requires the team member be in compliance with uniformed appearance standards while on duty. Answered phones booked reservations respond to emails and electronic reservations. Hotel front desk receptionists also sometimes called hotel front desk clerks or concierges are the face of the hotel staff for visiting guests as such the required qualifications for this job always include excellent customer service abilities. The strongest samples resumes for hotel front desk agents list duties such as.
Making reservations greeting guests taking phone calls handling correspondence managing check in operations and answering to inquiries. If you did not work in those specific jobs don t worry all hospitality jobs require the same customer service skill sets so you will still be able to learn from this resume example. Hotel front desk receptionist. Hotel front desk employees also known as guest services employees are responsible for making sure each guest has a pleasant experience at a hotel.
A hotel front desk resume must display skills to work with phone and online booking system manage workload resolve customers complaints and ensure maximum occupancy for rooms. There are plenty of opportunities to land a hotel front desk agent job position but it won t just be handed to you. Below you will find an example tips and pointers on how best to customize your hospitality resume for the job you are applying for. This resume begins with a qualifications summary also called a qualifications profile which lists the skills achievements and experience most relevant for a hotel front desk job.
Hospitality hotel front desk resume sample. Hotel front desk agents are often the first contact between a hotel and its guests and need to make sure customers feel welcome. The resume above covers a person who worked as a front desk clerk and hotel bellhop. Focusing on these industry specific keywords at the very beginning of the resume helps to ensure that your resume will be given a serious review by a hiring manager.