Ako Help Desk Number
Tier 1 provides support to various software applications besides gcss army.
Ako help desk number. 312 560 1110 ask operator to dial number above. For any kind of problem that you face there is an opportunity for you to contact the ako help desk number. You can contact the ako help desk even for the simplest things like not being able to access your army knowledge online account. Contact info uic name phone ako e mail and or alternate email address unit office.
This is a u s. Contact the ako help desk by phone email or through the ticket service on its website as of 2015. Subject include gcss army in the subject line if submitting incident reports via e mail. 312 560 1110 ask the operator to dial 866 335 2769 then select option 2.
Select 2 when prompted to select. 24 7 army web. In any other case you will need use the following instructions. If you require more assistance to login contact.
The help desk operates 24 hours a day seven days per week and 365 days per year. 866 335 2769 option 3 changed on 30 april 2013 dsn. You can call them at 1 866 335 army 2769 or send them an email at army esd w support mail mil. Use dsn switch board at 312 560 1110.
If you still cannot login return to ako home page and click the link to cac reference center and follow cac installation quick start instructions on the left of the screen. They just have to make their accounts on this platform. How to login to ako login portal ako also known as army knowledge online provides a lot of web based services to the united states army serviceman. The ako help desk number is 866 335 2769 when you are calling commercially.
Each contractor who has a cac renewal before the ako renewal will have to call the aesd army enterprise service desk at. 866 335 army 2769 select option 3. 866 335 army 2769 then select option 2 dsn. The ako helpdesk phone number is 1 866 355 army 2769.
This will help ensure the incident is forwarded to the correct tier 2 help desk. Army enterprise service desk aesd support for ako enterprise email hours. This number is only for commercial callers though. Provide your ssn and the answers to your security questions the help desk will put in an order to change the ako address.