Jpas Help Desk
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You can phone the defense manpower data center s contact center essentially a help desk at 800 467 5526 for free help and support in using jpas.
Jpas help desk. 8 00 am 8 00 pm et monday friday excluding federal holidays toll free telephone. The department of defense dod is on course to decommission jpas by september 15 2020. The joint personal adjudication system jpas is migrating to its replacement system defense information system for security diss. Jpas is a government web site.
1 diss 2 continuous evaluation 3 jpas 4 e qip 5 swft 6 dcii 7 personnel security inquiry general inquiry. The official jpas sunset memo can be found on the left under general information. We are a consultancy not the government. Assist you on a paid basis.
Dmdc contactcenter mail mil you may contact us to discuss paid services we offer in compliance with the government s jpas. 502 335 9998 menu options. Click to e mail us. Call the stepp help desk at 202 753 0845 within the washington dc area or toll free at 833 200 0035 weekdays 8 30 a m.
May 1 2020 reminder. If you need to unlock your jpas account otherwise troubleshoot your. Jpas automates both core and central adjudication facilities caf unique functionality and provides real time information regarding clearance access and investigative status to authorized dod security personnel and other interfacing organization. Eastern time or submit an online support request ticket through stepp https cdse usalearning gov.
You can also e mail them for help at. Account or are seeking free guidance contact the government not us. We can advise and.
