Solarwinds Web Help Desk
Now we can see an exact number of open tickets at any given time.
Solarwinds web help desk. Prior to using of solarwinds web help desk we would only use email to receive support requests. Find out about getting started with web help desk including the latest release notes and documentation as well as training and helpful articles on how to best run solarwinds web help desk whd. Inside the success center. It s so great our other non it support departments have begun using web help desk to keep them on track and on time.
The solarwinds academy provides relevant and high quality education programs for it professionals. Migrate web help desk to a new server. Solarwinds customer success center is here to provide you with what you need to install troubleshoot and optimize your solarwinds products. This guide also includes role based training materials that you can distribute to your techs and clients.
Almost all the time requests would get lost in the clutter. Whd getting started guide this guide picks up right after the web help desk whd installation process and walks you through the initial steps you need to start using the application. Based on your needs search or browse product guides documentation training onboarding and upgrading information and support articles. More than 150 000 members are here to solve problems share technology and best practices and directly contribute to our product development process.
Our training curriculum promotes a comprehensive understanding of the solarwinds portfolio of products through certifications.