Fermilab Service Desk

Fermilab service desk hardware service request procedures revision date 4 02 2010 version 2 1 this document is tracked within cd s docdb cd doc 3601.

Fermilab service desk. Page page 3 of 24 fermilab service desk 1 0 hardware service request process flow description. If you have any questions call the service desk at x2345 or visit the service desk on the ground floor of wilson hall. The carpeting in the service desk area is being replaced on two consecutive saturdays jan. Our apologies but the page you attempted to visit is an internal fermilab web page and is not publicly accessible.

New service desk web portal is now available. Accurately recording new incidents is a key activity in identifying disruption in it services provided by fermilab computing division. Fermilab scientists publish quantum computing course for high school students. 30 from 7 30 a m.

A services account enables you to access a number of important applications at fermilab with a single username password. In collaboration with two high school teachers a group of fermilab theorists has developed a quantum computing course for high school students. As the starting point for the incident management process. We would like to show you a description here but the site won t allow us.

Fermilab s new service desk web portal is live. Applications now available via the services account are. Fermilab service desk incident management recording new incident work instructions software tools. Email instant messaging fermidash sharepoint fermilab time and labor reporting ftl redmine service desk and vpn.

During these times the service desk area including the email center will be closed. Quantum computing will affect the future of every area of science creating the need for a quantum fluent workforce. Click here to obtain assistance with timecard connectivity or usability issues. Click here to review user documentation including how to change your previously submitted timecards.

The service desk will still be available for after hours support by phone. Remedy 7 1x overview incident recording. Verify copy against the online version before use.